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[Speaking-Out-Loud October 2011] Toughening Up Soft Skills October 26, 2011 |
| Greetings, Welcome to the October Issue of Speaking-Out-Loud write-out-loud.com's monthly E-zine to help you effectively 'talk your walk'. If this E-zine speaks to you, then quite likely it will talk sense to your friends, family or work mates too. Please pass it along. You might even suggest that they sign up! The page to send them to is here Speaking-Out-Loud Remember, if you have any questions you're most welcome to ask them through my contact form. I enjoy hearing from my readers and will respond as soon as I am able. Happy speaking, Susan In this IssueIf you don't have time to read the whole ezine, click on the topic that interests you. This month you will find: Susan's SpielAin't it Awful? Toughening Up Soft Skills Getting Feedback I am always looking for ways to improve the site. If you see any errors or would like to contribute in any way, please accept this invitation to contact me through my About Me page. I would love to publish your article or write one about you or your business. Just let me know! If your activity or idea fits with the site theme, get in touch. Thank you for reading and especial thanks to those who completed the survey when you signed up to receive Speaking-Out-Loud. It's great to find out a little more about who and where you are as well as what you want.
I hope you enjoy this month's Speaking-Out-Loud! Susan Ain't it Awful?When I was a child I was frequently told to STOP being a drama queen. Because the hem of my dress came down, it was not a sign the dress was completely ruined or when my cat got lost it didn't automatically mean it had been run over. However the temptation to fall into catastrophe mode was hard to resist. I felt events so keenly that the 'Ain't it Awful' club and me seemed a natural fit. Fortunately, I've mostly outgrown those extreme reactions where all I saw was a total disaster, or an absolute debacle of gigantic proportions. The strategy largely responsible for getting my rampant imagination reined in was 'scaling'. With prompting I could stand back and place whatever the current situation was on a 1 - 10 rating scale. It worked. Perspective diminished the sense of all pervasive doom. It helped me see what was and what wasn't controllable. Do try scaling to check the reality of your public speaking nerves. If your present state of mind as you stand up to give your speech was on a scale of 1-10 where would it be? Are you likely to die through giving a speech? Your answer will put fear in perspective. Once it's there it is much more manageable. If the very worst that can happen is forgetting what you're going to say, you can do something about it. It's called practice. If it's something beyond your control, a tidal wave washing away the entire building, check it for the likelihood of occurrence and let it go. You can only ever control what is within your reach. Attempting anything else is futile and a waste of your energy. Accept and focus on what you can do right now. Fears retreat when they're faced. What you thought was 7 or 8 on the scale when you stood up to speak becomes 5 when you've remembered to breathe properly. By the time you're into your speech and the benefits of practice kick in, it's 3 and those public speaking nerves are fading fast. Click for 4 more strategies to turn public speaking anxiety into public speaking confidence. Toughening Up Soft SkillsHere's a different take on demonstration speeches. Mostly these are about demonstrating a hard skill - a show and tell of some sort. We demonstrate how to bake a cake, groom a pet, tie a tie, read a road map and so on. But what about demonstrating soft skills? Examples:
As with any speech you need to do your preparation; fitting audience and subject matter together, deciding on a format, the tone, and the goal or purpose of the speech. You may not have articles for the audience to handle or pictures to see but there is potential to fully involve them all the same. A soft skills how-to speech begs for role plays. For example, you can demonstrate/model an effective way to say 'no' politely against an ineffective way. You could ask your audience for feedback and then get them role-playing it for themselves in pairs. They trial both ways, effective and non-effective and report back. Why toughen up soft skills? Click for 50 soft skills how-to speech ideas.
Getting FeedbackOne of the most important yet potentially problematic aspects about public speaking is getting feedback. Not just any old feedback but useful criticism that you can work with. Being told that you're fantastic is flattering. Being told that you've got a long way to go or worse, is disheartening. But neither statement actually lets you know which aspects of speech making to focus on and how to improve them. To get the evaluation you need to develop your skills you either have to be part of a public speaking group (class), or you can round up a couple of volunteers and train them to evaluate you usefully. Chiefly this involves, helping them learn to listen and look beyond the immediacy of your presentation. Better yet is to find a partner. Teaming up with a buddy with similar goals within whatever organisation most of your public speaking occurs is a good win-win solution for both you. It's one that's worked really well for me in the past. You take turn about listening and evaluating each other. Discussion will help you identify areas of strengths and weaknesses giving you specifc aspects to concentrate an evaluation on. For example: If you're part of a club or class this form of feedback should be an integral part of a session. To be thoroughly useful make sure that the evaluation goes further than a mere statement that you could work on, for example, getting rid of stock phrases or fillers (ums and ahs). Becoming aware that you use them is good but the next step gives you the tools for improvement. This is the HOW step. What do you do to work on the problem? What is the best way to get rid of fillers? How do you avoid resorting to habitual or stock phrases? If you don't have ready answers, say so and offer to do the research to find them. You do not have to be an expert but you need to be willing to learn, work for and trust each other. And yes, sharing is hugely rewarding. Check this link to see what aspects are included as part of a formal speech evaluation. You'll find further suggestions about how to work with an evaluation and a link to a printable evaluation form. The form is based on those I used in teaching and has a standard 5 point rating scale.
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Google, Yahoo, MSN, Newsgator or Bloglines site. Thank you for reading the October Issue of Speaking-Out-Loud. I hope you enjoyed it as much as I enjoyed writing it. Please feel free to contact me with any questions or feedback through the form at the foot of the Speaking Out Loud Page. I love hearing from my readers! If you enjoyed this issue of Speaking-Out-Loud, please feel free to send it on to any friends or family. The site url to forward so they can subscribe is Speaking-Out-Loud. Until next time, Susan |
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